Policies

Shipping:

Most orders are shipped via USPS ground and are delivered in 3-5 days. Other USPS methods are available at additional cost. Whenever possible, orders will be shipped on the same day (M-F). We strive to have all products listed on the website in stock at all times, but occasionally an item may be out of stock. We normally can replace out of stock items within 3 days.

30-Day Return Policy:

ThirdCoastDesign.co has a 30-day return policy on all products we sell. We are always willing to provide you with support to help resolve any problems you encounter with a product purchased from us. Within 30 days you may return an item for a full refund minus shipping fees and a 15% re-stocking fee. To qualify for a return the product must be in new and unused condition with all original packaging materials, warranty cards, instruction booklets and manuals. Any signs of use will result in no credit issued.

To Make a Return:

Before returning an item please obtain an RMA (Return Authorization Number) by emailing hello@thirdcoastdesign.co and submitting the following information:

Name of Customer
Phone Number
Date of Purchase
Order Number
List of items and quantities returned
Reason for return

Once the return authorization is received, ship to:

Attn: thirdcoastdesign.co Returns
605 W. Western Ave Unit 202
Muskegon, MI 49440

Credit will be applied to the original Credit Card and an email confirmation will be sent to the customer.

Liability:

Neither ThirdCoastDesign.co nor our suppliers shall be liable for any incidental or consequential damages incurred by the buyer or any third parties as a result of any alleged defects of any product or service provided hereunder, or otherwise arising from the sale or use of any such product or service.

Privacy Policy:

At ThirdCoastDesign.co we do not sell or disclose your personal data to any subsidiaries or other organizations. We do not collect information about our visitors from other sources, such as public records or bodies, or private organizations. You can access our Web site home page and browse our site without disclosing your personal data. We collect the personal data that you may volunteer while using our services strictly for completing a transaction. Under no circumstances will any of your information be sold or transferred to a third party.